Return and Exchange Policy
Can I Return or Exchange My Purchased Items for Any Reason? Yes, you can return items within 15 days of your online purchase, provided they are unused, unopened, and in their original condition. Returns must include the original receipt and be shipped back to us at your own expense. Please allow 7-10 days for us to process your exchange once we receive the returned items.
Items that are broken, used, or opened will not be eligible for exchange.
Are There Any Restock Charges? No, we do not charge any restocking fees.
What Happens if I Receive a Broken Item in My Shipment? We take the utmost care in securely packing your order, but due to the delicate nature of some makeup items, damage can occur. If you receive a damaged item, please share proof of the damage within 3 hours of receipt. We will process your claim within 4-5 working days and compensate you with a discount coupon based on the extent of the damage.